Cookie Policy

Last updated:  October 1, 2021.

This Cookie Policy explains how CKE Restaurants Holdings, Inc. (“CKE”, “Carl’s Jr.”, “we”, “us” or “our”) uses cookies and other trackers to ensure security, provide functionality, serve ads to you based on your online behavior, measure the effectiveness of those ads, and track how people interact with our site (“visitors” or “users”) when they visit our https://europe.carlsjrfranchising.com/ website (“Site”).

Please read this Cookie Policy in conjunction with our Privacy Policy, available here.

1. What are cookies and other trackers?

Cookies are text files that are placed on your computer or mobile or handheld device (such as smartphones or tablets) when you visit certain pages on the Internet. They are used to “remember” when your computer or device accesses this Site. Cookies are stored in your browser. A cookie will help the Site, or another website, to recognize your device the next time you visit. Most cookies won’t collect information that directly identifies you as a person, and will instead collect more general information such as how visitors arrive at and use our Site. Cookies may, however, be used to create a profile of the visitor's activities on the Internet which can be used (for example) to try to predict the visitor’s purchasing and behavioral preferences.

2. Types of cookies

Session cookies

Session cookies are stored only temporarily during a browsing session and are deleted from the visitor’s device when the browser is closed.

Persistent cookies

Persistent cookies are saved on your device for a fixed pre-defined period of time (usually several months) and is not deleted when the browser is closed. Persistent cookies are used where we need to be able to recognize your device for more than one browsing session.

First party cookies

First party cookies are set by the website you are visiting and they can only be read by that site.

Third party cookies

Third party cookies are not set by the owner of the website you are visiting, but by a different organization. For example, advertisers and other third parties may use their own cookies when you click on an advertising or link on our Site, or we might engage a third party analytics company that will set their own cookie to perform this service.   

3. Categories of cookies used by this Site:

The different types of cookies that are used by this Site are as follows:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.  

This Site uses:

  • PHPSESSID: Session cookie associated with embedded content from this site; the Site cannot function properly without this cookie.
  • xms_cookie_set: Retain user preferences regarding cookie bar display; the Site cannot function properly without this cookie.

Performance Cookies

These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and to see how visitors move around the website. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you visited our website.

This Site uses:

  • _ga:  Analytical cookie; this cookie name is associated with Google Universal Analytics, according to documentation it is used to distinguish users.
  • _gat_UA-nnnnnnn-nn: Analytical cookie; this cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites.
  • _gid: Analytical cookie; Analytical cookie; this cookie name is associated with Google Universal Analytics, according to documentation it is used to distinguish users.

Functional Cookies

These cookies allow the site to provide improved functionality and customization. They may be set by us or by external providers whose services we have added to our pages. If you do not allow these cookies some or all of these features may not work properly.

This Site uses:  None.

Third Party Cookies

These are cookies from a domain other than the domain of the site you are visiting and can be set through our site by our partners. They can be used by these companies to build a profile about your interests and show you relevant ads on other websites. They do not directly store personal information but are based on the unique identification of your browser and internet device. If you do not allow these cookies, you will get less targeted advertising.

This Site uses:  None.

4. Social media links

This Site contains links to Carl’s Jr. social media pages from the following companies:

  • Twitter; Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. Find information on data protection at Twitter here: https://twitter.com/en/privacy.
  • LinkedIn; LinkedIn is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Find information on data protection at LinkedIn here: https://www.linkedin.com/legal/privacy-policy.

These links are not plug ins; they are links to external Carl’s Jr. social media pages via standard functionality. No cookies are set in relation to these links when browsing the Site. Should you click any of these links you will be directed to the relevant social media page. Each of these social media companies operates their websites independently of Carl’s Jr., including their own cookie policies and privacy policies and settings. Please visit the respective social media companies’ privacy information for further details.

5. Managing cookies and withdrawing consent

We will obtain your opt-in consent to the use of the cookies and other tracking technologies on the Site when you first access the Site and if we introduce any new cookies to the Site, unless they are necessary cookies, in which case your consent is not required. When you visit the Site, a pop up will appear to inform you about our use of such cookies. You can “accept all” to continue on the Site. 

You can also disable cookies by changing your Site browser settings to reject cookies. How to do this will depend on the browser you use. All modern browsers allow you to change your cookie settings that will typically be found in the ‘options’ or ‘preferences’ menu of your browser. Use the ‘Help’ option in your browser for more details.

Blocking all cookies will have a negative impact upon the usability of many websites, including ours. If you block cookies, you may not be able to use all the features on our Site. You can also delete cookies already stored on your computer. However, deleting cookies might have a negative impact on the usability of many websites, including ours.

6. More about cookies

If you would like to learn more about how advertisers use these types of cookies or to choose not to receive them, please visit http://www.youronlinechoices.eu You can find further information on managing cookies in most browsers also here: http://www.allaboutcookies.org/.

7. Changes to this Policy

We reserve the right to modify this Cookie Policy from time to time. If we make any changes to this Cookie Policy, we will change the "Last Update" date above, post the updated Cookie Policy on this page and ask you to re-consent to our changed use of cookies.

8. Contacting us

If you have any queries in connection with this Cookie Policy, please contact the following: privacy@ckr.com

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